Ensure Your Data is TPS & CTPS Compliant

Avoid fines. Protect your reputation. Stay compliant with UK regulations.

CTPS and TPS

Why Indian Companies Must Scrub Data

Indian companies engaging in outbound marketing or lead generation campaigns targeting UK customers or businesses must comply with the Privacy and Electronic Communications Regulations (PECR). These rules govern how organizations can conduct marketing via calls, texts, and emails. Non-compliance can lead to significant penalties, legal risks, and reputational damage.

Failure to screen contact data against the Telephone Preference Service (TPS) and Corporate Telephone Preference Service (CTPS) lists can result in fines of up to £500,000 by the UK’s Information Commissioner’s Office (ICO). It’s not just about legality — it’s about brand trust, customer respect, and future business sustainability.

What are TPS & CTPS?

TPS allows individuals, sole traders, and partnerships in the UK to opt out of unsolicited marketing calls. CTPS serves the same function for limited companies, PLCs, and corporate entities. These registers are legally enforceable, and marketers must honor them.

  • TPS: Protects individual consumers and small business owners from nuisance calls.
  • CTPS: Ensures that large organizations can avoid unsolicited B2B outreach unless explicitly opted-in.

It is free and quick to register a number. Once registered, it is an offense to cold-call without prior consent or legitimate exemption.

TPS and CTPS Explained

Legal Requirements Under PECR

PECR clearly states that organizations must not make unsolicited marketing calls to:

  • Any number listed on TPS or CTPS unless consent has been given.
  • Numbers not recently verified against these lists (you must suppress every 28 days).
  • Numbers for which no valid Existing Business Relationship (EBR) can be proven.

Even where an EBR exists, businesses must still provide an option to opt out and respect it. Companies must document their legal basis for contacting UK prospects and retain evidence in case of audits.

Why This Matters for Your Business

  • Cross-border Compliance: Being in India does not exempt you if you contact UK-based individuals or companies.
  • Partnership Trust: UK partners increasingly demand verified compliance from their offshore service providers.
  • License Protection: Businesses regulated by the FCA, ICO, or operating under the CMR or CCL licenses risk losing those credentials.
  • Business Continuity: One penalty or public complaint can lead to blacklisting by major clients or regulators.

XpertLync’s Data Cleaning House

We are India’s first dedicated compliance automation provider licensed to scrub data against the UK’s TPS & CTPS registers. Our Data Cleaning House ensures your database is aligned with UK laws and marketing ethics. With XpertLync, you gain:

  • Peace of Mind: Suppression every 28 days with logs and audit trails
  • Tailored Pricing: Monthly or quarterly plans based on volume
  • Legal Readiness: Verifiable logs for regulatory inspections
  • Compliance Consultation: We guide your marketing teams to stay on the right side of global privacy regulations

B2C Impact (TPS)

Consumers, sole traders, and partnerships in the UK have the right to block unsolicited calls through TPS. If your business is targeting individual leads, failing to comply could result in penalties and brand damage. Industries like healthcare that deal with sensitive data and digital marketing agencies that rely on high-volume outreach are especially at risk. Compliance not only avoids legal risks but also builds consumer trust.

B2B Impact (CTPS)

Corporates, limited companies, and public sector organizations use CTPS to opt out of marketing calls. B2B marketers must suppress corporate numbers to avoid being flagged for nuisance calling. This is particularly critical for sectors like enterprise tech, finance, SaaS, and consulting, where relationship-building and credibility matter most. Ignoring CTPS can jeopardize lucrative B2B partnerships and damage your business’s reputation.

Decide Smart. Act Proactive.

If your business involves outbound B2B/B2C calls to the UK, ignoring compliance is a risk you cannot afford. With privacy laws becoming stricter globally, ensuring proper opt-out suppression is now a business-critical activity — not just a checkbox. XpertLync empowers your organization to comply confidently and protect its future.